Comments on: On First Installing Adobe’s Photoshop Elements 6

By: River Malcolm

River Malcolm — Fri, 23 May 2008 21:45:19 +0000

Jens, Don’t know if you have time to read comments. Just want to say a big THANK YOU for the guidance on installation. I also enjoyed the rant! Best wishes.

By: MacNara

MacNara — Thu, 15 May 2008 16:45:25 +0000

Friedrich: the uninstaller is not an option on the installer, but accessed via an alias which is in an Adobe folder in the Utilities folder in your Applications folder. This location is not mentioned in the Read Me, although it tells you that you must use the Uninstall, and not just drag and drop to remove. It took me an hour on the phone to Adobe support to find this out. (I needed to remove a US demo version before it would accept my serial number for the Japan-bought version).

Incidentally, another amusing Adobe thing is that you can buy the English version online in Japan, but only if you can read Japanese. You can’t buy online from any other country (automated re-direct to Japan).

And although the interface is ugly, it’s more than three times faster than PSE4 on my first generation CoreDuo Mac Mini. It’s saving me huge amounts of time.

The real annoying thing is that if you hide the palettes, the whole thing reappears each time you open a new photo! Really!

By: Jens Alfke

Jens Alfke — Sun, 13 Apr 2008 15:35:25 +0000

C’mon folks, it should be obvious that this isn’t a support forum for Photoshop Elements! And I’m hardly what you’d call an expert user.

I’m turning off comments now, as this thread seems to have reached its useful limit.

By: Friedrich Kluetsch

Friedrich Kluetsch — Sun, 13 Apr 2008 12:28:31 +0000

More trouble with PSE 6 for Mac …

I’ve been trying to launch the installer to deinstall PSE 6. Before I get to the option to remove PSE, I get a JavaScript Alert saying that ‘critical errors were found in setup: - incompatible payloads already installed.’ Then the alert tells me to look into the Setup log file for details. Well, I can’t find a Setup log file anywhere on my hard disk. And I cannot go on with the deinstallation. Catch 22 …

Anyone any suggestions, how I should proceed?

Thx and kind regards

Friedrich

By: barbmath

barbmath — Sat, 12 Apr 2008 14:22:04 +0000

Can someone please explain to a newbie how to create a “new layer mask”. I downloaded a file that includes “Layer Mask.atn and Layer Mask.png” and followed directions to put them in the effects folder, but it doesn’t seem to work. HELP…please.
barb

By: LtCdrData

LtCdrData — Fri, 11 Apr 2008 23:24:45 +0000

While I do agree that the installer deserves the price for the stupidest piece of software that I encountered, I don’t agree with the fact that the Gimp can replace PSE. I’ve been using the Gimp for over a year and still can’t get the hang of it… I waited until PSE 6 was available and got it. Still coping with other strange idea’s like the missing ‘layer mask’, stuff that is in other menu’s than in CS 3… (and I’m not a Pro user just use it very occasionally at work). Why can’t Adobe be consistent between Pro and Consumer appz…

By: JRF

JRF — Thu, 10 Apr 2008 15:24:42 +0000

Frankly, I don’t understand if Adobe is trying to shoot itself in the foot or they are really, purposely trying to annoy the Mac community.

Either options requires coordination and intentionality that may simply be lacking.

The updater (and installer for that matter) is fundamentally the same experience on Windows, so the Mac community isn’t being singled out. While shooting ones own foot happens frequently enough in the real world, and certain situations can conspire to make it inevitable, claiming it is deliberate is usually going too far.

By: Comandante Batuta

Comandante Batuta — Thu, 10 Apr 2008 06:32:48 +0000

The Adobe Updater is a clear example of how NOT to handle updates in modern computing.

Frankly, I don’t understand if Adobe is trying to shoot itself in the foot or they are really, purposely trying to annoy the Mac community.

By: Keith

Keith — Mon, 07 Apr 2008 17:09:43 +0000

For the record, all Blue Flavor did on the installer was front-end design and HTML. We didn’t build it.

By: Dave

Dave — Sun, 06 Apr 2008 01:56:48 +0000

It took a long time to find your post, but thank goodness I did. Your description is exactly what I was thinking when I put in the disc.

The booklet says put the disc in and follow the instructions. Well there are no instructions to follow. at least until you dig around like you did.

This is got to win the Stupidest Install Process of 2008 award. It’s really astonishing that Adobe has put such a piece of you-know-what experience up for sale.

Now I wish I’d read this before buying it, I could have saved the money.